Utility Payment Assistance Programs may be able to assist individuals with their utility bill payments, if eligibility requirements are met
State of Michigan Programs
- Home Heating Credit (HHC)
- Eligible customers may receive funds from the Michigan Department of Treasury to apply toward their heating bills. To qualify, you must meet the Household Income Eligibility Guidelines and file form MI-1040CR-7
- Earned Income Credit
- This credit is available based on the income level and number of qualifying child dependents. To apply for the credit, you must file a federal income tax return with Schedule EIC.
- Contact the Internal Revenue Service (IRS) to apply.
The Heath and Warmth (THAW) Fund
- Phone: (800) 866-THAW (8429)
- Online Application: https://www.thawfund.org
- Customers who meet the guidelines from the Household Income Eligibility Guidelines chart (found on the DTE Energy Website), are in shut-off status, and have exhausted all federal and state-funding programs may be eligible for assistance.
DETROIT
DTE Energy Payment Assistance Programs
- Address: One Energy Plaza, Detroit, MI 48226
- Phone: (800) 477-4747
- Website: https://www.dteenergy.com
- Shutoff Protection Plan (WPP): provides year-round protection from shutoff for low-income customers enrolled in payment program.
- Home Heating Credit (HHC): eligible customers may receive funds from the Michigan Department of Treasury to apply toward their heating bills. To qualify, you must meet the Household Income Eligibility Guidelines.
- Medical Emergencies: if an account is subject to shut off for nonpayment, a shut off may be postponed for up to 21 days due to a medical emergency. Written proof from a doctor must be provided.
- Secure Website: https://www.dteenergy.com/documents
- Secure Email: medicalhold@dteenergy.com
WYANDOTTE
Wayne Metropolitan Community Action Agency
- Address: 2121 Biddle, suite 102, Wyandotte, MI 48192
- Phone: (313) 388-9799
- Email: wmconnectcenter@waynemetro.org
- Website: https://www.waynemetro.org
